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Home > Instructional Guides > How to Connect to Zscaler Client Connector VPN
How to Connect to Zscaler Client Connector VPN
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Notice: This article is intended for employees with Office 365 Accounts.

Contains: Step to log into Zscaler Client Connector VPN

 

Installing Zscaler 

 

1.) Open the Company Portal App 

Search for the Company Portal App in the search engine near the Windows Start key

 

 

 

2.) Search for the Zscaler App within the Company Portal App and select "Install" 

 

 

3.) Wait for the Zscaler App to complete installation in the background

Installation should take 5-10 minutes to complete. 

 

 

Run the Zscaler App

 

1.) To verify the installation is complete, search for "Zscaler" in the search engine near the Windows Start key

 

2.) Open the Zscaler App

Single Sign-On is enabled with the Zscaler Client Connector app. Once the app has installed, you should be automatically logged in with your Highlight Office credentials. You may need to approve the login attempt via your preferred authentication method.

 

 

Troubleshooting Login Errors 

 

If you receive the following error message, follow the steps below 

 

1.) Open the Company Portal App

2.) Go to "Settings" and select "Sync" 

 

 

3.) Search for the Zscaler app within the Company Portal and select "Reinstall" 

 

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